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Even more than the defect itself, however, Takata was undone by its failure to manage the fallout of the scandal — a failure due to both internal … https://www.google.com/url?rct=j&sa=t&url=http://asia.nikkei.com/Business/Companies/Takata-A-textbook-example-of-crisis-mis-management&ct=ga&cd=CAIyGzZiMjIxMDU1ZWEyN2YyNGU6ZnI6ZW46RlI6TA&usg=AFQjCNHYjdDSTswkAE4it442TKBcuD2hQg

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